Frequently Asked Questions

I have read that the lamp can kill viruses. Is this true?

The lamp works by using very high temperatures to clean the air.  This cleaning is achieved by killing any microbial life that’s in the air that flows through the catalytic engine ( the part that you light)  This is heat sterilisation. The lamp CANNOT CURE ANY ILLNESS, but it can help to remove impurities in the air. Also in the aromatherapy world , if a smell makes you feel good , that’s a good thing that can contribute towards a better frame of mind.

The technology used has been independently tested under laboratory conditions and Testing conducted by an ISO 17025 compliant and AIHA accredited laboratory.

Our Fragrance Lamps will clean the air in your home!

At Fragrance Express UK we care about your home environment. The combination of our fragrance lamps and lamp fragrances has been proven to:

  • Purify the air
  • Remove up to 99% of viruses and bacteria
  • Remove 96% of mould spores
  • Reduce all kinds of odours – including cooking and pet smells
  • Effectively fragrance your home environment

Fragrance Express UK fragrance lamps have been independently tested to confirm the destruction of common household microorganisms after testing in laboratory conditions.
Testing conducted by an ISO 17025 compliant and AIHA accredited laboratory.

Why are some lamps categorised as being a particular colour when they have two or more colours?

In order to keep the product pages simple and uncluttered we decided to categorise the lamps by the most dominant colour.  Where there are more than two dominant colours, we categorised them as ‘Multi-coloured’.

Will my lamp by exactly the same as the photograph on the website?

Each lamp is unique and there will be some variations in colours and patterns between them.  A fragrance lamp is a truly unique purchase!  In the unlikely event that the lamp you purchase does not match your expectations, we will happily exchange it for you.

Which size lamp should I choose?

Please click here to see the full article about this.

Which size replacement crown do I need?

Please click here to see the full article about this.